1Definitions and Interpretations
In this Terms and Conditions document, the following words and phrases carry the meanings stated:
- "Platform" refers to the official mea44 website at mea44.onl along with the official Android and iOS mobile apps released by mea44.
- "Member" or "User" refers to any individual who has registered a valid account on the mea44 platform.
- "Account" refers to the personal account registered by a Member to access mea44 services.
- "Game Credits" refers to the credit balance in a Member's account that can be used to participate in games on the platform.
- "Bonus" refers to any credits, free spins, or other benefits granted by mea44 to Members in the form of promotions or rewards.
- "Rollover" or "Wagering Requirements" refers to the minimum wagering amount a Member must fulfill before bonus funds can be converted into withdrawable cash.
- "KYC" (Know Your Customer) refers to the identity verification process carried out by mea44 before processing any withdrawal request.
- "Withdrawal" refers to the process of transferring funds from a Member's mea44 account to their registered bank account or digital wallet.
2Eligibility and Registration
Mea44 services are only open to individuals who meet the following eligibility criteria. By registering an account, you confirm that you meet all of these requirements:
- You are at least 18 years old at the time of registration and at all times when using the platform.
- You are registering in your own personal capacity, and not on behalf of any other individual or entity.
- All information you provide during registration must be truthful, accurate, and up to date. Providing false information is a serious violation that may result in account closure and balance freezing.
- You have never had an account closed by mea44 previously due to a terms violation.
- You understand that mea44 reserves the right to decline any individual's registration application without providing a reason.
Each individual is only permitted to hold one account only. Multiple account ownership is strictly prohibited. If we detect more than one account registered under the same name, ID number, phone number, or IP address, mea44 reserves the right to close all associated accounts and withhold any remaining balances without prior notice.
3Account Management
As a mea44 account holder, you are fully responsible for all activities that occur within your account. This includes all wagering, deposits, withdrawals, and any settings changes made using your login credentials.
- Keep your password secure and do not share it with anyone, including family members or friends.
- Enable two-factor authentication (2FA) for an extra layer of security — this is strongly recommended.
- Log out of your account after each session, especially when using a shared device.
- If you suspect your account has been accessed without authorization, contact the mea44 support team immediately.
- The KYC process must be fully completed before your first withdrawal request can be processed. Required documents include a copy of your identity card and a recent bank statement.
Mea44 reserves the right to request additional identity verification at any time, particularly when unusual activity is detected on your account. This is a protective measure for the security of your own account.
4Deposits and Withdrawals
Mea44 supports a wide range of payment methods popular among Malaysian users, including local bank transfers via FPX, and digital wallets Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed through secure channels protected by 256-bit SSL encryption.
Deposit Requirements:
- The minimum deposit is RM 30 per transaction.
- Deposited funds must come from a legitimate source and belong to you. mea44 does not accept third-party funds.
- Deposits are typically credited to your account within 5 minutes of successful payment confirmation.
- Mea44 does not charge any processing fees for deposits; however, payment providers may impose their own charges.
Withdrawal Requirements:
- The minimum withdrawal amount is RM 50 per transaction.
- Withdrawals may only be made to a bank account or digital wallet that has been registered and verified under the same Member's name.
- All withdrawal requests are processed within 15 minutes to 24 hours depending on the payment method and your account's KYC verification status.
- Mea44 reserves the right to conduct additional compliance checks before approving large withdrawal amounts.
- Any withdrawal involving a bonus balance that has not met the rollover requirements will be automatically rejected.
5Bonuses and Promotions
Mea44 offers a variety of bonuses and promotions to members from time to time, including welcome bonuses, reload bonuses, weekly cashback, and exclusive VIP program offers. Each promotion has its own terms and conditions, which should be read carefully before claiming.
- All bonuses are subject to the rollover requirements stated in each offer. The standard rollover is between 3x and 10x depending on the bonus type.
- Bonuses may only be used for wagering on eligible games as specified in the terms of the relevant offer.
- Mea44 reserves the right to withdraw any bonus granted if there is evidence of misuse or a breach of the promotional terms.
- Each Member is only eligible to claim the welcome bonus once. Attempting to reclaim this bonus through a new account is a terms violation.
- Bonuses cannot be transferred between accounts.
- Mea44 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
If you are unsure whether you qualify for a promotion, or if you have questions about a bonus, contact the mea44 customer support team via live chat before claiming the offer.
6Game Rules
All games available on the mea44 platform — including slots, Live Casino, Sports Betting, and table games — have their own rules that must be followed. In general, the following rules apply to all game types:
- Settled game results are final and cannot be disputed unless there is clear evidence of a technical failure that can be verified by our system.
- In the event of a technical disruption during a game session, mea44 will use server records to determine the outcome of the wager. If the records cannot be recovered, the wager in question will be returned to the Member.
- The minimum and maximum wagers for each game are set by the game provider and may vary. This information is available in the settings of each game.
- All game outcomes are determined by an RNG independently verified by international auditing bodies, ensuring every spin or round is random and cannot be manipulated.
Mea44 reserves the right to void any wager suspected of involving fraud, exploitation of technical vulnerabilities, or any form of cheating. Winnings obtained through illegitimate means will not be processed for withdrawal.
7Prohibited Conduct
To maintain the integrity of the platform and a fair gaming experience for all Members, the following conduct is strictly prohibited at mea44:
- Registering more than one account or using another person's account.
- Using any automation software, bots, scripts, or third-party tools to play or manage your account.
- Colluding with other players to manipulate game outcomes, particularly in poker or Live Casino games.
- Exploiting any bugs, technical vulnerabilities, or errors in the gaming system.
- Committing payment fraud, including using unauthorised credit cards or bank accounts, or filing groundless chargeback claims.
- Money laundering or using the platform for any illegal financial activity.
- Using profane language, threats, or any form of harassment toward other players or mea44 support staff.
8Account Suspension and Closure
Mea44 reserves the right to suspend or close any Member's account without prior notice in the following situations:
- Violating any part of these Terms and Conditions.
- KYC identity verification failed, or the Member refuses to submit the required documents.
- Account has been inactive for more than 12 consecutive months.
- Account closure requested by the Member for responsible gaming reasons through the self-exclusion feature.
- Instructions from relevant authorities.
If your account is closed due to a terms violation, any remaining balance may be withheld subject to the outcome of mea44's internal investigation. If closure is at your own request or for another valid reason, any remaining balance will be returned to you once all compliance checks are completed.
Members who wish to close their own account may do so by contacting the mea44 support team via live chat or official email. Closure requests will be processed within 5 business days.
9Liability Limits
Mea44 provides the platform on an "as is" basis and makes no guarantee that the platform will always be free from disruptions, technical errors, or unplanned downtime. To the extent permitted by applicable law:
- Mea44 is not liable for any financial losses arising from technical disruptions, internet connection failures, or payment system delays beyond our control.
- Mea44 is not liable for unauthorized use of your account resulting from your own negligence in safeguarding your login credentials.
- Mea44's maximum liability for any claim relating to our services is limited to the amount of the most recent deposit made by the relevant Member within the 30 days preceding the incident.
However, nothing in these terms is intended to override any User rights protected by applicable Malaysian consumer law.
10Privacy and Data Protection
Mea44 takes your privacy seriously. All personal data collected during registration and use of the platform is processed in accordance with the official mea44 Privacy Policy, which can be read in full on the Privacy Policy us.
- Your personal data is used solely for account management, transaction processing, KYC verification, and service improvement purposes.
- Mea44 will not sell or disclose your personal data to third parties without your consent, unless required by law or the directive of a relevant authority.
- All stored data is protected by encryption and strict access controls in accordance with current industry security standards.
- You have the right to request access, correction, or deletion of your personal data by contacting the mea44 support team.
11Terms and Conditions Amendment
Mea44 reserves the right to amend, update, or improve these Terms and Conditions at any time. Any changes made will take effect immediately upon publication on the official mea44 website.
We will endeavour to notify Members of significant changes via in-account notifications or their registered email. However, it remains your responsibility to check this Terms and Conditions page periodically to stay informed of the latest version.
Continued use of the mea44 platform after any amendments are published will be considered acceptance of the updated terms. If you disagree with any changes, you have the right to close your account by following the procedure outlined in Section 8.
12Contact Us
If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the mea44 platform, our team is available to assist you at any time.
- Live Chat: Available 24/7 directly in the mea44 app or our official website. Average response time is under 3 minutes.
- Support Email: [email protected] — we will reply within 24 business hours.
- FAQ: Visit the FAQ for instant answers to the most frequently asked questions.
For issues related to responsible gaming or if you need assistance with self-exclusion, please visit our Responsible Gaming or contact our support directly. We prioritize the well-being of every mea44 Member.